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POLICIES

Shipping Policies:
Gamers Flashback

SHIPPING ZONES: 

We offer nationwide shipping.

SHIPPING COST: 

Shipping costs are calculated during the purchase process and are based on the customer’s location and the weight of the package. We offer free shipping for orders over $100.00.

PROCESSING TIME: 

Orders are processed within [2-3] business days. Orders placed on weekends or holidays will be processed the next business day.

SHIPPING METHODS: 

We use reliable shipping services to ensure the safe delivery of your products. (USPS)

SHIPPING TRACKING:

We provide tracking numbers so you can track your order in real time.

SHIPPING ADDRESS:

 Make sure to provide the correct shipping address during the purchase process. We are not responsible for packages sent to incorrect addresses provided by the customer.

SHIPPING DELAYS:

 In exceptional cases, such as extreme weather conditions or logistical problems, shipping times may be affected. We are not responsible for delays beyond our control, but we will do our best to inform you of any issues.

RETURNS AND REFUND:

 We do not refund money if the package is lost or goes astray by postal mail. Returns will only be accepted if the product does not arrive according to the description provided by us on the page. If the package is broken or open and the product is not in the conditions mentioned by our page or our staff, we are not responsible, and the customer must make a claim with the postal service.

CUSTOMER SERVICE: 

We are here to help you. If you have any questions or concerns about shipping, do not hesitate to contact our customer service at the corresponding email.

contact@gamersflashback.com

DISCLAIMER: 

We are not responsible for packages lost by postal mail. Packages that arrive damaged, broken, or beyond the estimated date are the customer’s responsibility to claim with the mail since we deliver a clean, in good condition package and within the established time.

 
 

GENERAL RETURN AND EXCHANGE POLICIES

Returns:

If the product does not work properly after receiving the package, the customer must notify us via our email to file a claim for such product within 24 hours after the DELIVERY of the package. The package must be returned to our facilities. Once the package arrives at our facilities, a refund of 50% of the amount paid by the customer will be processed.

IMPORTANT NOTE: 

If the product is returned to our facilities due to damage or because it does not work properly, but upon inspection it is found in adequate condition and works correctly, the amount will not be refunded. In addition, the customer will be charged the shipping cost to return the product.

Products Not Eligible for Return:

Some products, such as digital game codes, may not be eligible for return due to licensing restrictions. Please, check the product specifications before making a purchase.

Contact with Gamers Flashback Staff:

If you have any questions or concerns related to changes and returns, do not hesitate to contact the store staff. We are here to assist you during our business hours.

Please sign our contact form or give us a call (939) 331-8591

Allergen and Food Intolerance Disclaimer Notice

  Martes, 2 de enero 2024

Dear Customer,

Our company strives to provide food products of the highest quality and meet the needs of our customers. We want to inform you about the presence of allergens and specific ingredients in our products.

It is essential that you take into account the following:

Allergies and Sensitivities:

  • Our products may contain allergens such as seafood, nuts, and dairy.
  • We recommend carefully reviewing the list of ingredients for each product and consulting with our staff in case of doubts about possible allergens.

Allergy Communication:

  • If you are allergic to any particular ingredient, please inform our staff before placing your order or purchase.
  • We are committed to providing accurate information about our products and helping you make informed decisions about your food choices.

Consumer Responsibility:

  • By purchasing and consuming our products, you accept the responsibility of being aware of your own allergies and food intolerances.

  • We are not responsible for allergic reactions or health problems caused by the consumption of our products if appropriate precautions are not taken.

We appreciate your understanding and cooperation in ensuring a safe and satisfactory experience with our products.